Acceptable Use Policy

This Acceptable Use Policy (“AUP”) applies to every person who accesses Court Central (the “Service”) and is incorporated by reference into the Terms of Service. By using the Service you agree to comply with this AUP. We may suspend or terminate any account that we believe violates it.

1. Automation Use

Court Central is an automation product. The Service submits booking requests to third-party reservation platforms on your behalf using credentials you supply. You agree:

• You will only automate bookings for your own personal use, or for guests you intend to host. Bulk reservation, scalping, and resale are prohibited (see §4).
• You will configure rate-sensitive features (rule schedules, retry intervals, lookahead window) within the bounds the Service exposes — you may not modify, intercept, or replay our outbound requests to evade per-provider rate limits.
• You acknowledge that booking providers may detect, suspend, or ban accounts for automation use, and that this risk is yours to bear (see the Automation Risk Acknowledgement in our Terms of Service).

2. Provider Rate Limits

The Service throttles all outbound provider traffic to stay within documented (or empirically inferred) rate limits. You agree:

• You will not run multiple Court Central accounts against the same provider account in an attempt to multiply your effective rate budget.
• You will not script or automate the Court Central Web/API surfaces themselves to magnify request volume beyond the per-account limits configured by the operator.
• If a provider asks us to stop sending traffic from a particular account, we will suspend that account's automation immediately regardless of where the request originated.

3. Credential Ownership

You may only upload provider credentials that you are personally authorised to use. Specifically:

• The provider account must belong to you, or you must have explicit written permission from the account owner to act as their agent.
• You will not upload credentials that you obtained without consent (e.g. shared from another household member who did not agree, or harvested from a dispute).
• If the provider terminates the underlying account or revokes your access, you must remove the credentials from Court Central immediately.

4. No Resale, No Scalping, No Commercial Brokerage

You may not use the Service to:

• Resell reservations or court time to third parties for profit.
• Operate a brokerage, ticketing, or concierge service powered by the Service.
• Hold reservations you do not intend to use, or repeatedly book and cancel as a market-making activity.

Personal, non-commercial use — including hosting friends, family, or guests at your court time — is permitted and expected.

5. No Account Sharing

Court Central accounts are personal. You agree:

• You will not share your magic-link sign-in email, session cookie, or API token with any other person.
• You will not allow another person to operate the Service from your account, including configuring or enabling automation rules under your identity.
• If you need to grant access to another person — for example, a coach managing a court block — they must create their own account and connect their own provider credentials.

6. Security & Integrity

• You will not probe, scan, or test the vulnerability of the Service or any provider integration without written permission. Coordinated disclosure to is welcomed (see SECURITY.md).
• You will not attempt to access another user's data, decrypt another user's credentials, or interfere with another user's rules or bookings.
• You will not introduce malware, spam, phishing, or otherwise abusive content via the notification channels we expose.

7. Lawful Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws, including export control, consumer protection, and data protection laws in your jurisdiction. You will not use the Service to harass, defraud, or impersonate another person.

8. Enforcement

Violations of this AUP may, at our sole discretion, result in:

• A warning by email.
• Disabling specific automation rules or features.
• Suspending automation while keeping the account read-only so you can export your data.
• Termination of the account and refusal of further service.

For severe or repeated violations — particularly resale, account sharing, credential abuse, or any activity that harms a provider relationship — we may terminate immediately and without refund. See the Refund Policy for refund eligibility in good-faith terminations.

9. Reporting Abuse

If you believe another user is violating this AUP, please email with as much detail as you can share without revealing data you are not authorised to disclose.

10. Changes

We may update this AUP. Material changes bump the version above and trigger a re-acknowledgement prompt the next time you take a privileged action.